Refund policy

Refund Policy

Returns & Refund Terms

At Emily Patterns, we care deeply about your satisfaction with our digital products. This Refund Policy outlines your rights and the process for requesting a refund for purchases made through our website www.EmilyPatterns.com.

1. Digital Products

a. No Refunds After Download:
As our products are digital content, all sales are final. Once a file has been downloaded, cancellations or refunds are not possible.

If you experience technical issues during the download process or accidentally receive the wrong file, please contact us at:
📧 contact@emilypatterns.com – we’re here to help and will respond promptly.

b. Replacement in Case of Errors:
If a file is damaged or incomplete, we will gladly provide you with a working replacement free of charge.

2. Contact

If you have any questions or concerns regarding this Refund Policy, please reach out to us:
📧 Email: contact@emilypatterns.com

Thank you for choosing Emily Patterns.
We truly appreciate your trust and are committed to providing you with a smooth and positive shopping experience.